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Business Continuity

BC-Train

BC-Training equips your staff from executive level to operational teams with the skills and knowledge to manage incidents and restore the critical aspects of the business. The main courses we offer are:

• Introduction to Business Continuity
• Incident Management
• Media Management and Communications
• Managing Incident Records
• Pandemic Flu Planning

Introduction to Business Continuity

This course provides those new to Business Continuity with an understanding of Business Continuity and the skills to develop a Business Continuity Plan. The course is based around the Business Continuity Institute’s Good Practice Guidelines and the international Business Continuity standard; ISO 22301, and covers the whole lifecycle, including tips, tricks and pitfalls for anyone starting out on the process.

Incident Management

Glen Abbot will train your teams in the various aspects of managing an incident:

• How to use your plan
• Management of the incident at strategic, tactical and operational levels
• Responsibilities of the key roles
• Effective communications
• Reputational considerations

This course will be configured for your organisation and the plans ensures a relevant and effective outcome and competent personnel.

Media and Communications

Media and Communications is a one day course in effective media management and communications during a crisis. Attending this course will ensure that you understand how to manage the media; using them to your advantage and are able to communicate effectively with internal and external stakeholders. Elements of the course include:

• Preparing media statements
• Managing a press conference
• Door-stopping
• Communicating with external stakeholders (customers, regulators, legal bodies)
• Communicating with your staff and contractors

Working with your media or corporate communications team, Glen Abbot will tailor the course to your own profile. With input from professional reporters and journalists we will conclude the training with a realistic scenario role play situation to respond to.